After giving your fingerprints, the wait for the card begins. One important point in Madrid: there is no single lot number for the whole province. Each office receives its TIE cards separately. That is why Poblados, Getafe, Móstoles, Alcalá de Henares, Torrejón de Ardoz or Fuenlabrada can be working with very different numbers even when fingerprints were taken around the same time. First check which office appears on your receipt, then find the lot number. If you see something like 2026/015, N: 150, the useful number is 015. The number after N: is not your lot.
Do not expect the lot to move at the same speed every week. Sometimes several changes happen within a few days, followed by a longer period with no movement. If someone you know has already collected their TIE, it does not mean your card is delayed. They may have given fingerprints at another police office and be following a different lot. Once you know the correct office and number, you can follow the progress of your own card.
When your lot is shown as ready, check the collection rules as well. Some offices require an appointment, while others work differently. It is better to check before travelling than to make the journey for nothing. Form24 brings information from Madrid offices together in one place. If you do not want to open the site every day, you can activate AutoTrack and receive a notification when your lot number is ready.
Check which office is shown on your fingerprint receipt. If the name is not familiar, compare the address as well.
Your NIE is your identification number, while the TIE is the physical card you are waiting for after giving fingerprints. To see whether the card can already be collected, check your office and lot number on the TIE status page. If your number has not been reached yet, the TIE calculator can give you an approximate date based on the latest changes at that office. Use it as a guide, not as an official collection date.
Before you go, check your receipt and the rules of the office where you gave your fingerprints. Madrid offices do not all work in the same way. If an appointment is required, the official procedure is POLICIA - RECOGIDA DE TARJETA DE IDENTIDAD DE EXTRANJERO (TIE). You can book it through the official appointment website.
With AutoTrack, you enter your office and lot number once. After that, we follow the changes for you. We will notify you when your lot number is ready.
If the journey is expensive, first confirm that the card can actually be collected and arrange the trip afterwards. Lot information can sometimes be corrected, and collection does not always begin immediately after the published number changes. It is better to check first than to travel for nothing. Form24 shows the available information and is an independent service, not a Police website.